Privacy Policy

Ximoki operates this store and website, including the information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Ximoki is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or when you communicate with us in any other way.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed in accordance with this Privacy Policy.

Personal information we collect or process

When we use the term “personal information”, we mean any information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live and what is permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number and email address.

• Financial information, including credit card numbers, debit card numbers and financial account information, payment card information, financial account details, transaction details, payment method, payment confirmation and other payment-related information.

• Account information, including your username, password, security questions, preferences and settings.

• Transaction information, including the items you view, add to your cart, save to your wishlist or purchase, return, exchange or cancel, as well as your previous transactions.

• Communications with us, including information you provide when communicating with us, for example when submitting a customer service request or complaint.

• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.

• Usage information, including information about your interaction with the Services, such as how and when you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or provide us with your personal information in any other way.

• Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.

• From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.

• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing and improving the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and the items you are interested in, sending you account-related notifications, processing purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews and offering you a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and advertising

We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising and promotional communications by email, text message or postal mail, as well as showing you online advertisements about products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to your cart or other activities carried out on the Services.

Security and fraud prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate or take action against potential fraudulent, illegal, dangerous or malicious activity, protect public safety and ensure the security of our services.

If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password or other account information with anyone.

Communications with you

We use your personal information to provide customer support, respond to your requests, provide services efficiently and maintain our business relationship with you.

Legal reasons

We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery, potential or actual litigation or other contentious legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy.

These circumstances may include:

• With Shopify, vendors and other third parties who provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, order management and shipping.

• With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites.

• When you instruct us, request it or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through the use of social media widgets or login integrations.

• With our affiliates or, more generally, within our corporate group.

• In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations, including responding to subpoenas, search warrants or similar requests, to enforce the Terms of Service or applicable policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

In order to provide and improve the Services, the information you submit to the Services will be transmitted and shared with Shopify and with third parties who may be located in countries other than your own.

In addition, to help protect, develop and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants and with the Shopify platform itself.

To provide these advanced features, Shopify may use personal information collected about your interactions with our store, with other merchants and with the Shopify platform itself.

In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of that information for those purposes.

For more information about how Shopify uses your personal information and the rights you may have, you can review Shopify’s Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-party websites and links

The Services may include links to websites or other online platforms operated by third parties.

If you access links that direct you to websites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of those websites, including the accuracy, completeness or reliability of the information they contain.

Information that you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and to users of those third-party platforms, without limitations on its use by us or third parties.

The inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated in the Services.

Children’s data

The Services are not intended to be used by minors, and we do not knowingly collect personal information from minors under the applicable laws of your jurisdiction.

If you are a parent or legal guardian of a minor who has provided us with personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under the age of 16, as those terms are defined under applicable law.

Security and retention of your information

Please note that no security measure is perfect or infallible, and we cannot guarantee “absolute security”.

In addition, any information you send to us may not be protected during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

However, these rights are not absolute, may apply only in certain circumstances and, in some cases, we may deny your request where permitted by law.

Right of access

You may have the right to request access to the personal information we hold about you.

Right to deletion

You may have the right to request that we delete the personal information we hold about you.

Right to correction

You may have the right to request that we correct inaccurate personal information we hold about you.

Right to data portability

You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Managing communication preferences

We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option included in our emails.

If you opt out of promotional emails, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

Additional rights for the United Kingdom and the European Economic Area

If you reside in the United Kingdom or in the European Economic Area (EEA), subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those mentioned above:

Objection to processing and restriction of processing

You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Withdrawal of consent

Where the processing of your personal information is based on your consent, you have the right to withdraw that consent.

If you withdraw your consent, this will not affect the lawfulness of processing carried out based on your consent before its withdrawal.

You may exercise any of these rights through the places indicated in the Services or by contacting us using the contact details provided below.

For more information about how Shopify uses your personal information and the rights you may have, including those related to data processed by Shopify, you can visit Shopify’s Privacy Portal.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your requests, as permitted or required by applicable law.

In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf in order to exercise your rights.

Before accepting a request submitted by a representative, we will require that the representative provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request within a reasonable period of time, as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority.

For the EEA, you can find a list of data protection authorities through the relevant official European data protection resources.

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal or regulatory reasons.

We will publish the updated version of this Privacy Policy on this website, update the “Last updated” date and notify changes as required by applicable law.

Contact

If you have any questions about this Privacy Policy or about how we process your personal information, you can contact us at:

Ximoki
Email: drp2007drp4@gmail.com

The identifying and contact details of the store owner are available on the Contact Information page.